Refunds & Cancellations Policy

At Leo Bang, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, you may request a refund under the following conditions:

1. Eligibility for Refund:
   • Refund requests must be submitted within 24 hours of the order being delivered.
   • The product must be in its original condition, unused, and in the original packaging.
   • Any accessories, tags, or complimentary items that came with the product must be included.
2. How to Request a Refund:
   • Email us at support@leobang.com with your order details and a brief explanation of the issue.
   • Attach photos of the product, including any defects or damages (if applicable).
3. Refund Processing:
   • Once your refund request is received and inspected, we will notify you of the approval or rejection of your request.
   • Approved refunds will be processed within 7-10 business days and credited to your original payment method.
4. Non-Refundable Items:
   • Customized or personalized products are not eligible for refunds unless there is a manufacturing defect.
   • Clearance or final sale items are non-refundable.

Cancellations Policy

1. Order Cancellations:
   • Orders can be canceled before they are dispatched. Please contact us immediately at support@leobang.in or call us at +91-8421385866 to request a cancellation.
   • If the order has already been shipped, cancellation will not be possible, and you will need to follow the refund process after delivery.
2. Cancellation Fee:
   • No cancellation fee will be charged if the request is made before dispatch.

Additional Notes

• Refund requests made after 24 hours of delivery will not be considered.
• Leo Bang reserves the right to deny refund requests that do not meet the above conditions.
• For any queries or concerns, feel free to contact us:
  • Email: support@leobang.com
  • Phone: +91-8421385866

Thank you for choosing Leo Bang! We appreciate your understanding and cooperation.